Terms of use

This website ( is owned and operated by Health Window (Pty) Ltd, a company registered in the Republic of South Africa which has its head office at First Floor, Building B, The Woods, 41 De Havilland Crescent, Persequor Techno Park, Pretoria, South Africa.

These terms represent our entire agreement with you.

Change in Terms of Use

Changes may occur to our Terms of Use without prior notice and will be reflected herein. Please ensure that you regularly check for any changes as your continued use of this website means that you accept any and all updated or revised terms. 

Use of the Website

You are welcome to browse or use our website for your information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification, or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software, or the creation of any links to our website from any other site whatsoever, is strictly prohibited.

All rights, including copyright, trademark and other intellectual property rights embodied in logos, text, images, video, audio, or other material on this website are owned by or licensed to us. You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.

All data and information communicated to or from the website including its database also belongs solely to the Health Window. You are permitted to view, print or store electronically a copy of any information on our website, including these terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited.

You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain because of your use of our website and/or its contents contrary to these terms. We use cookies to identify the computer device with which you connect to our website. We reserve the right to restrict your use and access to our website or part thereof in the event of any unauthorized use.

We reserve the right to suspend our website or any part thereof at any time if we, in our sole discretion, determine that you are not using the website in compliance with these terms or if we believe the information provided by you is untrue, inaccurate, or incomplete. Any indulgence of extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these terms or in law.

Advertising and other promotional material of third parties may appear on our website from time to time. We do not necessarily endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk.

Accuracy & Availability

All reasonable steps are taken to ensure that the information on our website, social media channels and that contained in our electronic marketing is accurate and up to date. We do not, however, warrant that the content or information displayed is always accurate, complete and/or current.

Health Window reserves the right to discontinue or change the specifications of services without notice.


Advertising and other promotional material of third parties (products and/or services) appearing on our website should not be construed as the Health Window’s endorsement thereof and any reliance on any information contained in such material is entirely at your own risk.

Dispute Resolution

You agree that any dispute or claim arising out of your access to, and use of this website will be settled via arbitration by way of the Dispute Resolution Procedure of the Arbitration Foundation of Southern Africa in accordance with its Expedited Rules and Directions, which shall all be binding on you and Health Window. 


When you submit a contact form, you may be required to provide your name, surname, and contact information. You agree that the personal information you provide will be accurate and complete. Refer to our privacy policy [add hyperlink] for full particulars.


It is important to maintain the security of the Website. As a user of the Website, you will not do any of the following:

  • Upload viruses or other malicious code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Solicit another’s password or login information or access an account belonging to someone else;
  • Send or otherwise post unauthorized commercial communications (such as spam) on the Website;
  • Collect other Website users’ content or information, or otherwise access the Website, using automated means (such as harvesting bots, robots, spiders, or scrapers);
  • Do anything that could disable, overburden, or impair the proper working of the Website, such as a denial-of-service attack.

You are legally responsible for any and all activities which occur in respect of your account.