This adherence programme includes monthly follow up services to patients with chronic diseases (i.e., high blood pressure, diabetes, cholesterol, etc.) to ensure that patients are adherent to their prescribed chronic therapy.
0
Number of Pharmacies
+0
Patients
0
Call Centre Agents
Software Components & Services
Call Centre Retention System
Call Centre Performance Management System
Pharmacist’s Order and Up-sell Portal
Insurance Process Flow & Task Escalation
Health Content Library & Non-adherent Campaigns
Helpdesk
SMS- API Integration
Recurr Task Manager
Results
In comparison to patients who are unmanaged, we found that managed patients are more likely to continue to fill their prescriptions (over a longer period of time) and visit their pharmacy more regularly.
Customer Chronic Retention According To Store Visits